Collaborated closely with a designer, mentoring him to rapidly prototype key flows and spark productive conversations that clarified internal priorities and trade-offs.

Mapped dependencies across multiple teams and worked proactively to align timelines, responsibilities, and design impacts to ensure a smooth rollout.

Introduced configuration and permission controls, giving customers the ability to define which user groups could access the opt-in functionality – increasing their sense of control and security.

Partnered with engineers to work around system limitations, such as long reload times and lack of native support for opt-in behavior, ensuring feasible implementation paths.

Since toggling opt-in states triggered full page reloads and reset UI states, we focused on transparency – adding contextual messages, error states, and lightweight notifications that clarified what’s happening without disrupting workflows.