Experience and CV

Product Design & UX Manager, Genesys

Hungary | Jan 2024 - Present

• Lead a distributed team of six product designers across four countries, driving performance through structured mentorship, career laddering, and a culture of psychological safety.
• Enabled and supported my designers in building MCP (Model Context Protocol) integrations with Claude, Kiro, and Figma MCP that connect design and development workflows, delivering a 30% faster handoff process.
• Brought Claude skills into the team that automate work across Jira, Confluence, Atlassian tools, Outlook, and Microsoft Teams, speeding up the team's work and reducing manual effort.
• Led a design systems team, driving design consistency and scalability across product teams.
• Led design strategy for an AI-powered Social Listening tool following a strategic acquisition, integrating legacy workflows into the core Genesys ecosystem without loss of functionality.
• Increased beta program participation by 35% by designing a scalable opt-in framework that let the product team validate complex features with enterprise customers before General Availability.
• Created the Beta Rollout playbook, a repeatable framework for future AI feature releases that balances rapid innovation with enterprise-grade stability.
• Aligned Product, Engineering, and Design (the Triad) to synchronize roadmaps, reducing design-to-development friction and accelerating delivery of high-priority initiatives.

Senior Product Designer (Team Lead), Genesys

Hungary | Aug 2022 - Dec 2023

• Served as Design Lead for the Genesys CX platform, optimizing complex SaaS workflows to improve efficiency and usability for enterprise users.
• Mentored junior designers and established peer-review processes, contributing directly to the promotion and skill development of multiple team members.
• Partnered with product managers to translate ambiguous business requirements into actionable design specifications aligned with organizational KPIs.

Lead Product Designer & Art Director, Pine Digital Studio

Budapest, Hungary | Aug 2020 - Jul 2022

I led design for global apps and websites at a studio, from first concept through animation and 3D rendering. I also ran creative direction across branding, social, video, and digital products. I was responsible for several major websites and apps in Europe, including Brain Bar, Bookr Kids, Cristo, and Techocasa.

Senior Motion & Product Designer, QANplatform

Budapest, Hungary | Sep 2018 - Aug 2020

I was part of the initial marketing team during the company's launch phase, working as a Motion Graphic Designer and UI Designer. I made social media posts, video animations, presentations, branded stationery, and printed materials. I also developed interior design concepts and the decoration scheme, and helped improve the interface of the website and mobile app.

Art Director and Marketing Analyst, Ebix Latin America

Brazil | Art Director, Feb 2015 - Jun 2018. Marketing Analyst, Mar 2015 - Feb 2016.

I worked across marketing and art direction for the Latin America team, leading design direction and producing presentations and visual materials.

Marketing Intern, L'Oréal

Rio de Janeiro, Brazil | Feb 2014 - Feb 2015

Worked on the luxury division, supporting campaigns, operations, merchandising, customer support, and the design of packages, displays, presentations, and stationery.